Having the presence of on-site security on fire-affected sites can play a crucial role in the safety of personal and commercial interests of individuals, such as homeowners, families, businesses, contractors, and insurance companies. Their active role in securing the site is multi-dimensional. It covers various aspects, from preventing theft and trespassing to controlling potential secondary hazards, such as fire re-ignition from hidden embers, break-ins, vandalism, and flooding.
Fire-damaged areas require security personnel to protect personal and professional property, contents, and equipment. Their presence deters theft, as the site is often left vulnerable in the aftermath of a fire, which could potentially attract unauthorized guests. They ensure that only authorized personnel, such as fire investigators, insurance assessors, and restoration contractors, gain access to the site, effectively preventing any unauthorized entry or trespassing.
By patrolling the site regularly, trained fire watch security guards also play a vital role in hazard control. They monitor for signs of potential re-ignition from hidden embers, which, if left unchecked, could lead to another damaging fire. They also watch for unexpected issues like vandalism or flooding, which could further exacerbate the situation.
This role extends beyond physical site protection and includes the psychological comfort and reassurance of those affected by the fire. In the aftermath of a fire, many people feel vulnerable and distressed. Knowing that trained professionals are safeguarding their property can provide significant peace of mind and relief.
At the heart of our service attitude lies our commitment to excellent customer service, which focuses on empathy and responsiveness. We understand that each client's needs may differ significantly based on the nature and extent of the damage. By adapting to these requirements, we ensure our security services are tailored to suit each site's unique circumstances and the individual's needs.
In addition to security measures, our security personnel are also trained in customer service and effective communication. They can provide regular updates, listen to concerns, and respond to requests, maintaining transparency and building trust. Building relationships is essential for helping individuals feel safe and secure in times of distress.
In conclusion, on-site security personnel offer invaluable protection and peace of mind following a fire incident. We are preventing additional loss and damage, controlling potential hazards, and providing safety to those affected. We provide personalized, adaptive, and empathetic service to make a difficult time more manageable for our clients.
Learn more about Fire Watch
Contacts for more information
24/ HOUR (780) 220-3034 or www.hkssecurity.ca
VP (780) 216-2776 or jennifer@hkssecurity.ca