In determining whether the security guard service you are paying for meets your expectations, comparing it with commonly identified expectations is essential.
Professionalism and Training: Effective security guard services should provide well-trained and professional guards who are knowledgeable in security protocols and procedures. Guards should exhibit proper conduct, appearance, and communication skills while fulfilling their duties.
Security Measures and Prevention: A competent security guard should implement proactive security measures to identify and prevent potential threats, including monitoring access points, conducting patrols, and maintaining a visible presence to deter unauthorized activity.
Quick Response to Incidents: The security guards should be capable of responding promptly and appropriately to any security incidents or emergencies that arise. They should have the skills and training to address situations effectively, mitigate risks, and provide assistance as needed.
Proper Documentation and Reporting: A reliable security service should have a system in place to maintain accurate incident reports and logbooks. Documentation helps track security-related incidents, record activities, and provide vital information for future reference or investigations.
Regular Communication and Collaboration: The security service should establish open lines of communication with the client, enabling smooth coordination and the sharing of relevant information. The security plan should be reviewed regularly in order to address security concerns, receive feedback, and make any necessary adjustments.
It is essential to evaluate whether your security guard service meets these expectations and any additional expectations specific to your site or industry. By conducting regular performance assessments and providing feedback to the security provider, you can ensure you get what you expect.
We invite you to try HKS Security Group for one week to see how we differ from your current security company.
HKS Security is available 24/7/365
Call Us: 780-220-3034